Welcome to Apex Invest, your gateway to property investment opportunities and wealth management solutions. This Privacy Policy explains how Apex Invest Global Limited collects, uses, and protects the information you share with us while using our platform. By accessing or using Apex Invest, you consent to the practices outlined in this policy.
1. Introduction
Apex Invest Global Limited (“we” or “us”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website or app-based platform.
Apex Invest Global Limited is registered in the United Kingdom under company number XXXXXXX, with its registered office at [Address Placeholder]. If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at hello@apexinvest.co.
By using our services, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy.
2. Why Do We Have a Privacy Policy?
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, organisations must process personal data lawfully, fairly, and transparently. We are committed to complying with these requirements and ensuring that your data is handled securely.
This Privacy Policy sets out how we collect and use your personal data, ensuring that we only process the minimum amount necessary to provide our services.
3. How Do We Collect Your Personal Data?
We collect your personal data in the following ways:
• Directly from you:
When you register for an account.
When you contact us or interact with our customer support.
When you invest in property opportunities or modify your account details.
When you enter promotions, competitions, or surveys.
• Automatically via our website or app:
Through cookies and similar technologies (refer to our Cookie Notice).
Technical data such as your IP address, browser type, operating system, time zone settings, and device information.
Information about your interaction with our website, including pages viewed, links clicked, and navigation paths.
• From third parties:
For example, credit reference agencies, identity verification providers, or fraud prevention agencies as part of our legal and regulatory obligations.
4. What Types of Personal Data Do We Collect?
We may collect the following types of personal data:
Personal Identifiers: Name, date of birth, gender, address, email address, and phone number.
Financial Information: Bank details and transaction history.
Verification Information: Passport, driving licence, or other identity documents as required by anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Technical Data: IP address, browser type, and usage data.
Marketing Preferences: Details of your preferences for receiving marketing communications.
5. How Do We Use Your Personal Data?
We process your personal data for the following purposes:
To provide and manage our services, including your investments and account management.
To conduct AML/KYC checks and assess the suitability of investors.
To comply with legal and regulatory requirements, including fraud prevention.
To improve and personalise our website, services, and communications.
To notify you of changes to our services.
To send you marketing communications about our services (where you have not opted out).
To administer competitions, surveys, and promotional activities.
To generate anonymised statistics and analytics for business insights.
6. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Contractual Necessity: To fulfil our obligations under our contract with you.
Legal Obligation: To comply with applicable laws, such as AML and financial reporting requirements.
Legitimate Interests: To enhance our services and manage our relationship with you.
Consent: Where you have provided explicit consent, such as for marketing communications.
7. How Do We Safeguard Your Personal Data?
We use technical and organisational measures to ensure your personal data is secure, including:
Secure Socket Layer (SSL) encryption and HTTPS protocols for data transmission.
Internal access controls to restrict data access to authorised personnel only.
Regular audits and reviews of our data protection practices.
While we take all reasonable measures to protect your data, internet-based data transmission is inherently insecure. You are responsible for safeguarding your login credentials and ensuring your devices are protected.
8. Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations.
Financial transaction data: Retained for at least six years as required by UK tax and financial regulations.
Account information: Retained while your account is active and for up to seven years after closure.
Marketing data: Retained until you opt out or withdraw your consent.
9. Sharing Your Data
We may share your personal data with:
Service providers: For example, payment processors, IT support, and marketing platforms.
Regulatory authorities: To meet our legal obligations, including reporting to the Financial Conduct Authority (FCA).
Third-party partners: For fraud prevention, AML/KYC checks, or credit assessments.
Where we share your data with third parties, we ensure appropriate safeguards are in place, such as data-sharing agreements and adherence to UK data protection laws.
10. International Data Transfers
Some of our service providers or partners may process your personal data outside the UK. We will ensure that any such transfers comply with UK data protection laws by:
Using countries that the UK recognises as providing adequate data protection.
Implementing standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
11. Your Data Rights
Under data protection laws, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data (where applicable).
Restriction: Restrict our processing of your data in certain circumstances.
Objection: Object to processing for marketing or legitimate interests.
Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us at hello@apexinvest.co. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
12. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. For more details, please refer to our Cookie Notice.
13. Marketing Communications
You can opt out of receiving marketing communications by:
Clicking the “unsubscribe” link in our emails.
Contacting us directly at hello@apexinvest.co.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. Please check this page periodically to ensure you are aware of the latest version.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Apex Invest Global Limited Email: hello@apexinvest.co